October 1, 2015

Mechanics are professionals that work in a very specific niche in the market. It takes years of experience and hours and hours of learning to have even a basic knowledge of automotive repair and car maintenance.

Because of this specialism, many people feel intimidate by their comparative lack of knowledge when dealing with mechanics. To help you feel more comfortable inside a garage the next time you come in with your car, here’s 5 simple questions you should ask. You won’t pass for a professional, but at least you’ll be able to have a basic understanding of what’s going on with your car.

1. Do you specialise in a certain repairs? A great question to ask if you have a European car. Some auto repair shops have mechanics who are experienced with foreign cars, particularly French and German cars.

2. Do you give free quotes? Good mechanics are happy to provide you with an estimate for the work that needs to be completed. It differs between the mechanics and the repairs necessary for your vehicle, but most times estimates are free.

3. Will I get an itemised bill? This is a great way to check for the work that’s been completed, and a breakdown of exactly what you’ve paid for. Itemised billing will show you what parts have been added and if they are new.

4. Do you provide a courtesy car? If your car is essential for work, or you need to pick the kids up, then you’re going to need a car to get around in while yours is in being fixed. It’s a great idea to ask if your mechanics offer a courtesy service to help you get from A to B. If they don’t, at least then you have time to organise something else.

5. What are your payment options? If your car needs some serious, time consuming work, and new parts need to be ordered and installed, then your bill may be higher than expected. It’s always a good idea to check beforehand on the different ways you can pay. Monthly installments might be an option with your local mechanics.